Shipping Instructions
When shipping any type of media, and especially hard drives, it is extremely important that your media is packaged carefully to avoid any additional damage during shipment. Proper packaging will ensure a greater degree of recovery of your data. 3 easy steps will insure a safe delivery of your media to one of our facilities.
1 If possible, wrap the media in an anti-static material.
2 Pack the media in a box twice the size of the media, using foam, bubble or any anti-shock / vibration material. This is to ensure that the media does not move around in the package during shipment.
3 CBL has a data recovery facility strategically located so that you can have close access to our expertise. Please use the following shipping address:
Kaiserslautern Facility
CBL Datenrettung GmbH
Von- Miller- Str. 13
67661 Kaiserslautern
Germany
If you don’t have one already and would like to start your recovery – Get a Project ID
Remember to include your name and phone number inside the package.
Please feel free to contact us should you have any questions. We are here to help.
Customers from outside of EU – countries
Please add to your package shipping lable the following Paper for customs, they will need it 4 times.
Note that the price is just 20$ / 20 €, otherwise you have to pay import taxes and shipping will take much longer.